Supporting emergency services in the USA

Leslah Garland 7 June 2023  

BATM, a leading provider of real-time technologies for networking solutions and medical laboratory systems, has announced it has been awarded a five-year contract by a leading provider of emergency connectivity services in North America (the “Customer”) for its Edgility platform for edge computing.

The company says this represents the first time Edgility will be used for a government application and to support critical public infrastructure.

BATM says the Customer will use Edgility to deliver the call-handling system for 911 Emergency Services and the 988 National Suicide Prevention & Mental Health Crisis Lifeline across a major US State. By utilising the Edgility platform, the Customer will be able to run critical applications close to end-users at the edge of the network, which reduces network latency to facilitate enhanced responsiveness and faster call resolution times.

In addition, Edgility enables the virtualisation of multiple applications on a single small form edge device, reducing the need for additional hardware, and significantly decreasing power consumption to reduce carbon emissions and promote sustainability.

Moti Nagar, Chief Executive Officer of BATM, said: “This latest contract for Edgility is a great endorsement of our solution given the high standards of reliability and efficacy required for emergency services call handling. It also demonstrates the numerous high value use cases for edge computing, with Edgility being used for the first time in a government application for public safety.

“We are honoured that we will be helping to improve the crisis care available to people in need. As emergency communications become more sophisticated in assisting first responders as well as expanding access and ease of use for individuals, edge computing plays a mission-critical role in processing data close to end-users to deliver potentially life-saving services.”